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Lincoln: 01522 508092
Nottingham: 0115 7842 360
National: 0845 855 0000

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Customer Help

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Our Support System

Please Log and Reply to Tickets using our Support System. Please note our technicians often work from home or remotely, so using this is the fastest way to get your issue resolved.
Log A Support Ticket

Remote Support App

We often use a desktop share application called Anydesk which enables us to view your screen.

Please note, your F1 Technician will only see your screen for the instance of the support call. When directed please download the application, either for Windows or Apple Mac.

Download PC Remote Access
Download Apple Remote Access

When you download AnyDesk, you accept their “Licence agreement” and “Privacy Statement”. https://anydesk.com/privacy

ABOUT Lincs Cloud Phone
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Relax, and Lincs Cloud Phone from F1Group, a leading partner. We do everything, implement your system from start to finish, own any problems, and give excellent ongoing support. We can deal with: – Physical, Conference and DECT Phones, Call Plans, SIP Channels, SIP Trunks, PABX Breakout, Remote Users, Cloud Hosting, System Updates, Integration, Custom Dashboards and also your Switches and Routers and Website or software Integration. 

Features
  • The 3CX Call & Contact Center
  • Slash Costs
  • Security & Backup
  • Call Flow Designer
  • Microsoft Teams
  • CRM Integration
  • Hotel PBX
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